This Privacy Policy explains how Vali Brand (referred to as \"the Site,\" \"we,\" \"us,\" or \"our\") manages your personal information when you visit or use our services at f94137-4e.simivend.com (the \"Site\") or engage with us in other ways (collectively, the \"Services\"). The terms \"you\" and \"your\" refer to anyone who uses the Services, including customers, website visitors, or any individual whose information we collect.
Please read this Privacy Policy carefully. By using our Services, you consent to the collection, use, and disclosure of your information as described in this policy. If you do not agree with this Privacy Policy, please do not use our Services.
Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on our Site and modify the \"Last updated\" date accordingly.
How We Collect and Use Your Personal Information
We gather personal information from various sources to deliver our Services, as outlined below. The nature of the information we collect and its use depend on how you interact with us.
Beyond the specific uses outlined below, we may also use your information to communicate with you, provide Services, comply with legal obligations, enforce our terms of service, and safeguard our Services and rights.
Types of Personal Information We Collect
The types of personal information we collect depend on your interactions with our Site and Services. \"Personal information\" is information that identifies or relates to you. Here are the categories and types of personal information we collect:
Information You Provide Directly
- Contact Details: Name, address, phone number, email.
- Order Information: Name, billing address, shipping address, payment confirmation, email address, phone number.
- Account Information: Username, password, security questions.
- Shopping Information: Items viewed, cart contents, wishlist items.
- Customer Support Information: Details shared in communications with us.
Certain features of our Services may require specific information from you. If you choose not to provide this information, you may be unable to access or use certain features.
Information Collected via Cookies
We automatically collect certain data about your interaction with our Services (\"Usage Data\") through cookies, pixels, and similar technologies. This Usage Data may include device information, browser details, network connection information, IP address, and other interaction data.
Information from Third Parties
We may receive information from third parties, including vendors and service providers such as:
- Support Services: Companies assisting with Site and Service maintenance, like SimiVend.
- Payment Processors: Entities that collect payment information (e.g., bank account, credit/debit card details) to process transactions.
- Tracking Technologies: Third parties that collect data via online tracking technologies when you interact with our Site or advertisements.
Information obtained from third parties is handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies.
How We Use Your Personal Information
- Providing Products and Services: To process payments, fulfill orders, manage accounts, arrange shipping, and handle returns.
- Marketing and Advertising: To send promotional communications, tailor Services, and display advertisements.
- Security and Fraud Prevention: To detect and address fraudulent or malicious activities.
- Customer Communication: To provide support and enhance Services.
Cookies
We use cookies to improve and enhance our Site and Services. For details about Cookies related to SimiVend, visit https://www.simivend.com/privacy-policy/. You can manage your cookie preferences through your browser settings, but blocking cookies may affect the functionality of our Services.
Disclosure of Personal Information
We may share your personal information with third parties under the following conditions:
- Service Providers: Vendors providing services on our behalf (e.g., payment processing, data analytics).
- Business Partners: Including SimiVend for service provision and advertising.
- Affiliates: Within our corporate group for business purposes.
- Legal and Business Transactions: For legal compliance, business transactions, and protection of our rights.
User-Generated Content
Content you post publicly, such as reviews, will be accessible to others. We are not responsible for the privacy or security of information you make public.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from them. If we inadvertently collect a child’s information, please contact us to request deletion.
Security and Retention
We strive to protect your information, though we cannot guarantee complete security. The retention of personal information is based on various factors, including legal and operational needs.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including access, deletion, correction, and portability. To exercise these rights, contact us as described below. We may need to verify your identity before processing requests.
Complaints
If you have concerns about our privacy practices, please contact us. If we do not resolve your concerns, you may appeal our decision or contact your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your country, including the United States. For transfers from Europe, we use recognized mechanisms such as Standard Contractual Clauses.
